Customer Service Flavors (Temporary)

Customer Service · Montornès del Vallès

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Description

We are looking forward to strengthening our Flavors team with a temporary Commercial Assistant


What you will do:

 

  • Assistant activities: Organizing meetings and trips (bookings, currency and visas management), preparation of meetings and visits to Lucta, assistance to our Area managers.
  • Sales Operations: Contact with clients, order processing, managing technical documentation, creating and updating data in our internal systems.
  • Order Coordination: Entering and maintaining customer data, receiving orders, setting shipment and delivery, portfolio issuance, coordination between expedition-production and foreign trade, confirmation of orders to customers, annual price updates, monitoring and control.
  • Follow-up of: Pending sample bulletins, data information for customer shipments, tracking claims and returns and maintenance of the file. Preparation of statistics.                                             
  • Service to affiliates: Organization and maintenance of the information shared with the affiliates, reporting on subsidiary requests, coordination of affiliate samples and orders.


Requirements

What do you need:

 

  • Mid-Level studies.
  • Proficient in spoken and written English and Spanish. Other languages will be valued.
  • At least 2-3 years of experience as Assistant in a Commercial team or performing Customer Service activities.
  • Experience in SAP Customer Service.

Core competencies we will value:

 

  • Passion for joining our team
  • Customer Centricity
  • Team player
  • High degree of problem-solving skills
  • Proactivity


Location